High-performance, highly effective teams do many things differently than the vast majority of others, including they way in which they interact and communicate with each other. They have learned how to avoid the headlong rush to premature conclusions and knee-jerk reactions. Instead, they hold themselves accountable for ensuring the thinking and dialogue process is rich with original insight and fresh perspective. The quality of the cultural environment within the organization really does matter, and senior leaders have the responsibility for shaping that environment. One good way to determine the health of the environment is to listen to the quality of the conversations, debates and dialogue taking place at all levels. Good leaders enable organizational dialogue and view it as a major component of ensuring they have a vibrant culture.