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The Important Role of Dissatisfaction

In the modern organization, the leader must play the active role of chief disorganizer or chief agitator, rather than the passive role of chief organizer. If the top leader is not modelling this type behaviour, it will not be seen as an essential responsibility of the leaders and employees below. Leaders, at all levels, must be encouraged to seek the truth, identify the gaps, call out the misalignments and propel themselves forward with the help of a burning, urgent dissatisfaction with the status quo.

These are times for truly transformational leaders, not bookkeepers, analysts and organizational mechanics whose skills are limited to maintaining the status quo. Transformational leaders, by their very nature, are wired and motivated differently; they operate according to a different agenda. Their core leadership philosophy is deeply rooted in a complex combination of their chronic dissatisfaction with the way things are and a fervent belief that things can be better.