Posts Tagged: conflict avoidence

The Underutilized Middle Class

Despite the critical nature of their role as connectors, middle managers continue to receive far too little attention and are often among the most disconnected and disempowered employees in any organization. You can tell you have a challenge with this community when you walk the halls, tour the floor or visit the cubicles and notice… Read more »

The Punishing Pain of Mediocrity

It is not hard to detect when a team, or an organization, goes sideways. There are usually plenty of warning signals and symptoms. The only real surprise is how easy it seems for some leaders to ignore them. Symptoms include – cliques, sub groups or coalitions of mixed loyalty begin to form and work at… Read more »

Listen to the Soft Footsteps

Leaders have to be held accountable for dealing with ugly reality. We know that when a brand loses its lustre and finally deteriorates, the signs and signals were there for others to see long before the demise. People move on to new and more beneficial places and away from bad brands when it suits them… Read more »

Knowledge Transfer Gone Wrong

Ask any CEO to describe, in detail, the knowledge transfer process within their organization. Ask them to explain the metrics they have in place to ensure that the process is effective and how those metrics have trended in recent years. Ask that same CEO who is responsible and accountable for the knowledge transfer process. Ask… Read more »

Russian Roulette in Business

Despite all the frameworks, theories and elaborate models available to help guide and educate leaders about high-performance team effectiveness, leaders still seem to fall into one of two basic camps – those who believe they already have a highly effective senior team but who, in reality, do not, and those who know they have an… Read more »

The Folly of Conflict Avoidance

Conflict avoidance and superficial congeniality (to quote Jack Welch, the former CEO of General Electric) is an odd and twisted form of logic. It might have worked well enough when our competitors were half asleep, the economy was booming and higher rates of inflation conveniently covered the cost of some of our business sins, but… Read more »