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Geoff Colvin: The Upside of the Downturn
Geoff Colvin: The Upside of the Downturn

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The business world - as it relates to strategy and human capital.

How to Properly Cough Up a Hairball...

Sunday, April 04, 2004

Yes, long time, no post, glad you noticed... I'm back...

Any way, for those who know me, or have at least seen me, I'm ... hmmm... how would you put this....not fully aged. I'm pretty much a kid. I know my stuff, tons and tons, and tons of reading and meetings. So, every now and again something I should know slaps me upside the head.. (Note to all my clients:.... and my boss... I know my stuff, you are in the best hands on the planet, don't worry) So there I am in a meeting and the acronym SOP pops up, over and over...I know I should have asked...however, my mind is racing..what could it probably stand for...Standard Operating Procedures. Well, well, well, neato. I THOUGHT THAT WAS JUST COMMON SENSE!!! There I go getting all naive again... silly me.. So I am then given a list of a single SOP (of which I understand a good company should have about a million...) with a million revisions. CULTURE CRISES!! Why write it down? Why not act it out at every new employee orientation... anyway... what do I know..

So anyway... along with my new 'lingo' for the day.. I happened to be reading the antithesis of this very conundrum... Orbiting the Giant Hairball. What's it about..? Not writing down SOP's, rather, fostering a thriving self-evolving/self-checking culture that moves at pace... check it out. To check it out please see the SOP below:

- Browser must be Internet Explorer, not Netscape Navigator
- You must type using a variety of fingers, as per your Grade 9 typing
- Your must type the www before amazon.ca (not .com)
- You must purchase only this book, regrettably not earning free shipping.
- Invoice must be forwarded to Finance, using a number 10 envelope.
- Thank You.

Silly is WAY better... read it...get into orbit as fast as you can