The business world - as it relates to strategy and human capital.
Re-imagine this..
Friday, June 11, 2004
So I am a HUGE Tom Peters fan. From Re-imagine, to The Pursuit of WOW, to Thriving on Chaos...
The man is a great writer. He is often said to be one of the great thinkers of our time.
From time to time I check out his website.
This morning it was down.. I moved on to Seth Godin's site.. another author..
How often do you check your own site to see if it's up?
How often to you call your call centre to see how you're treated?
How often do you walk through one of your stores, or try to buy something from your company?
How often are your customers disappointed?
How often do they move on?
The man is a great writer. He is often said to be one of the great thinkers of our time.
From time to time I check out his website.
This morning it was down.. I moved on to Seth Godin's site.. another author..
How often do you check your own site to see if it's up?
How often to you call your call centre to see how you're treated?
How often do you walk through one of your stores, or try to buy something from your company?
How often are your customers disappointed?
How often do they move on?
posted by kyle... @ 9:15 AM
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