The Roadmap to Organizational Excellence

Each organization faces their own distinct challenges. However, the truth is that for any business, success in improving organizational effectiveness and driving meaningful change is dependent on solidifying the same four areas: Awareness, Trust, Alignment, & Growth.

With each area built upon the previous and comprised of a multitude of components, it can easily become overwhelming. That is why we have built The Roadmap to Organizational Excellence – our complete breakdown of everything that a high-performing organization should be doing for their people to ensure peak organizational effectiveness.

While your organization may not need to stop at every point along the way or follow the exact same order, by mapping everything out we can help ensure that nothing is missed.

Phase 1

Awareness

The foundation of any truly high-performing organization is an honest understanding of the reality in which they operate. Time and time again we see businesses operating on misguided assumptions. The first step in upping your organization’s performance is collecting the right information, gaining the proper insight, and ensuring your people have a genuine self-awareness.

Assessments & Surveys

Employee Engagement Survey

An organization-wide temperature check that provides key insights into employee morale, the performance of your organization, and the overall effectiveness of your policies, practices and programs.

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Leadership Course

Understanding People

This course helps people examine their own personal behavioural style and discover how they can best relate to and connect with others in order to deepen personal relationships and ensure more consistently favourable outcomes.

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Facilitation

Leadership Competencies & Core Value Design

We help senior leaders understand their current organizational DNA and reframe it in ways which best align with long-term strategic ambitions. We help codify the key behaviours which can be observed in the people of the organization through the core values they share and the critical leadership attributes that make the organization successful.

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Assessment / Survey

Individual Diagnostic Assessments

Identify and measure specific traits and skill sets on an individual basis within your workforce, including: Personality Categorization, Work Styles, Emotional Intelligence, Critical-Thinking, and Conflict Styles.

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Leadership Course

Communication Styles

This course teaches people how to adjust their communication style to both the person and the context and apply a practical series of tools, tips and techniques to increase their impact and influence.

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Leadership Course

Interpersonal Effectiveness

This course introduces both the theory and the practical application of how to build stronger, more meaningful connections in the workplace and how to use those skill to ensure you are effective in managing and leading people.

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Facilitation

Performance Architecture

We work with senior leaders to identify and design new ways to bridge gaps in: Decision Making, Accountability, Information Flows, Organizational Structure, and People & Talent to help improve and/or develop an overall framework that allows for regular check-ins and ongoing measurement.

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Leadership Course

Pathway to Leadership

This course ensures aspiring leaders understand the path and the various steps and stages along the way so they can adjust and grow, while deepening their leadership competencies in several very specific key areas.

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Phase 2

Trust

A sense of awareness is just the beginning, the next step is establishing high levels of trust across the organization. All too often we have seen businesses with top-notch operational structures undermined by a lack of trust within their ranks. It should be an organizational imperative that your people leaders are able to establish and maintain the trust of their teams.

Assessment / Survey

Leadership Capability Review

Identify the strengths, growth areas, and alignment gaps between individual and direct supervisor across sixteen specific leadership skill capabilities.

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Leadership Course

Goals & Objectives

This course shows how to establish the most important priorities with precision and clarity, ensuring the right tasks are assigned to the right people in order to achieve the right outcomes.

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Assessment / Survey

Pulse Survey

Short, focused, and highly customizable. Collect employee insight on topics ranging from: leadership effectiveness to employee well-being to strategic direction, in a matter of minutes. Repeat regularly to benchmark over time.

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Leadership Course

Crucial Conversations

This course aims to ensure these types of conversations are rooted in a process and a set of conversational skills that produces a positive, constructive outcome no matter how tough or uncomfortable the process may be.

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Leadership Course

Coaching & Feedback

This course supports people leaders in honing their ability to provide high quality, targeted feedback and showcasing the key differentiators that maximize these interactions.

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Faciltiation

Conflict Resolution

The Beacon Group can help teams, at all levels, leverage the benefits of conflict and turn it into a useful, productive, and constructive source of energy to drive change, fuel innovation and ensure overall organizational performance is maximized to its fullest potential.

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Assessment / Survey

Talent Identification Review

Systematically and objectively assess the potential of emerging talent from an early stage in their development to quantify your succession planning decisions and implement targeted and effective retention measures.

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Leadership Course

Trust & Credibility

This course explains how credibility is established and maintained in the workplace and how it is the “currency” required to help guide people and teams to ever higher levels of contribution.

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Phase 3

Alignment

Here’s where things can get complicated. You have solidified your organization’s Awareness & Trust, now the challenge becomes balancing all the battling priorities and strategies of your leaders, business units, and teams. Finding ways to keep everyone on the same page and ensuring the entire organization is working in the same direction is essential to success.

Facilitation

Leadership & Organizational Alignment

We bring together diverse groups of people to help navigate the complexity of their differences in order to arrive at common understanding and agreed upon commitments that stick.  Using best practices in negotiation and building common ground, The Beacon Group can help your organization and/or teams achieve collective ownership and accountability.

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Leadership Course

Collaboration & Teamwork

This course focuses on the most crucial skills and techniques for collaboration and team building, exploring the balance required between individual efforts and the contribution required of others.

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Assessment / Survey

Team Effectiveness Assessment

Identify the strengths and growth areas of any team utilizing a multi-rater assessment system. This will allow you to obtain insight into the opportunities for team improvement and develop action items to improve team alignment.

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Leadership Course

Decision Making

This course outlines the step-by-step process of effective decision-making, providing participants with the tools to be able to make good decisions quickly, rather than bad decisions slowly.

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Leadership Course

Conflict Management

This course demonstrates how constructive tension and the conflict it unleashes can be effectively managed and challenged into a positive set of outcomes that can strengthen relationships and deepen understanding.

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Faciltiation

Project & Budget Prioritization

We support leaders in making wise choices and smart trade-offs, empowering decision-making teams to see the big picture and understand the need for a precise allocation of resources. We will guide your team through the crucial conversations and debates where key decisions on priorities take place.

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Assessment / Survey

Organizational Effectiveness Audit

Obtain a complete and honest assessment of your company’s internal performance and organizational effectiveness across five distinct categories: Purpose, People, Partnerships, Processes & Performance.

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Leadership Course

High-Performing Teams

This course showcases exactly how to build and manage a high-performing team in order to get the best out of each individual team member in a way that best serves the performance of the team as a whole.

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Phase 4

Growth

Here is where it gets fun. Once you have the first three phases under control, your organization can unlock a whole new world of potential. If you can achieve high levels of awareness, trust, and alignment, your business will be able to start designing, innovating, and driving change in a truly meaningful and impactful way.

Leadership Course

Winning Cultures

This course examines the difference between healthy and unhealthy organizational cultures and what leaders can do to create the “winning conditions” that underpin high-performance.

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Assessment / Survey

Pulse Survey

Short, focused, and highly customizable. Collect employee insight on topics ranging from: leadership effectiveness to employee well-being to strategic direction, in a matter of minutes. Repeat regularly to benchmark over time.

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Assessment / Survey

Change Leadership Readiness Assessment

Measure the depth and breadth of your people leader’s preparedness and capabilities of change management allowing you to proactively prepare them to better navigate change and drive performance across the organization.

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Leadership Course

Change Leadership

This course provides a look at different philosophies and theories on transformational change. Participants will learn how to navigate the various stages of the change process, and how to foster ongoing change.

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Leadership Course

Design Thinking

This course guides participants through the specific steps in the Design Thinking process and helps them understand how to maximize their effectiveness at each stage.

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Assessment / Survey

360° Feedback Review

Obtain a complete picture of the performance of a team and each individual within through a series of self and peer evaluations aimed at understanding performance & leadership behaviours and focusing development priorities.

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Leadership Course

Fostering Innovation

This course reveals how to put the power of imagination into action as a means to drive business results and improve customer satisfaction.

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Facilitation

Startegic Planning

It is no longer viable to assume that past trends will continue into the future. We facilitate the conversations that allow leaders to explore new directions and examine their strategic options and alternatives, enhancing the quality of the strategic thinking that goes into the planning process.

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Featured Case Study

A Comprehensive Organizational Effectiveness Review

The Canadian subsidiary of a large multinational company needed to find a way to improve performance and organizational effectiveness through a period of dramatic growth. See how we were able to develop a tailored collection of solutions that addressed all their key priorities.