Leadership Training

Behavioural research tells us the most effective leaders are those who understand how both they themselves and others tick, so they can develop strategies to meet the dynamic demands of their work environment.

This Course Helps people examine their own personal behavioural style and discover how they can best relate to and connect with others in order to deepen personal relationships and ensure more consistently favourable outcomes.

People listen, talk and understand things in different ways and while there is no right or wrong, there are ways which are more effective than others when two or more people want to be understood.

This Course Teaches people how to adjust their communication style to both the person and the context and apply a practical series of tools, tips and techniques to increase their impact and influence.

Organizations all over the world are learning that improved interpersonal skills, including Emotional Intelligence (or EQ), can have a significant positive effect on the bottom line.

This Course Introduces both the theory and the practical application of how to build stronger, more meaningful connections in the workplace and how to use those skills to ensure you are effective in managing and leading people.

Growing as a leader is a personal journey and the road is rarely straight. There will inevitably be setbacks and disappointments along the way and great leaders know how to learn from both success and failure.

This Course Ensures aspiring leaders understand the path and the various steps and stages along the way so they can adjust and grow, while deepening their leadership competencies in several very specific key areas.

Developing crystal clear, meaningful Goals, Objectives and Key Result Indicators at both the individual and team level is never an easy task. Using them, on an organizational level, to ensure everyone is aligned and accountable for their part of the overall performance plan is even more difficult.

This Course Shows how to establish the most important priorities with precision and clarity, ensuring the right tasks are assigned to the right people in order to achieve the right outcomes.

All people leaders will reach a point where they need to have a difficult, open, honest, candid conversation with one or more of their employees. It’s not something anyone looks forward to, but the choices are to ignore it all together, handle it poorly or choose to handle it well.

This Course Aims to ensure these types of conversations are rooted in a process and a set of conversational skills that produces a positive, constructive outcome, no matter how tough or uncomfortable the process may be.

With the rise of what is called “distributed leadership” where more people have more responsibility, the role of the people leaders is to ensure those around them get the feedback and support they need to maximize both their performance and their potential.

This Course Supports people leaders in honing their ability to provide high quality, targeted feedback and showcasing the key differentiators that maximize these interactions.

All great leaders have one thing in common – willing and committed followers. We know that followership is based on a leader’s personal credibility and the level of trust others place in their character, judgement and actions.

This Course Explains how credibility is established and maintained in the workplace and how it is the “currency” required to help guide people and teams to ever higher levels of contribution.

Truly high-performing organizations require a flexible, balanced leadership style that employs a genuinely collaborative approach. Never have the qualities of collaborative partnership such as truth, trust, transparency, and shared decision making been so critical to success.

This Course Focuses on the most crucial skills and techniques for collaboration and team building, exploring the balance required between individual efforts and the contribution required of others.

We have all experienced how often both individual and collective performance is seriously and negatively impacted by ineffective decision-making. Improving core decision making skills will yield significantly more successful and productive leaders.

This Course Outlines the step-by-step process of effective decision-making, providing participants with the tools to be able to make good decisions quickly, rather than bad decisions slowly.

Whenever any group of people come together there is always the possibility of differences of opinion, style, experience, and point of view.  This is a natural part of the collaborative process, and if managers have the skills to navigate the tensions it can actually lead to even better outcomes.

This Course Demonstrates how constructive tension and the conflict it unleashes can be effectively managed, leading to a positive set of outcomes that can strengthen relationships and deepen understanding.

Most teams can manage to get the job done, but there is a smaller percentage of teams that discover how to reliably outperform the average. These teams always have a leader who has the ability to weave individual team members together into a team that performs better than the sum of its parts.

This Course Showcases exactly how to build and manage a high-performing team in order to get the best out of each individual team member in a way that best serves the performance of the team as a whole.

Things in the workplace do not happen in a vacuum, they happen within a certain context or environment. In the modern organization we call that – the culture. Culture matters because it establishes whether people choose to work at their very best or not.

This Course Examines the difference between healthy and unhealthy organizational cultures and what leaders can do to create the “winning conditions” that underpin high performance.

Everywhere you look, across all industries and geographies, organizations and their leaders are struggling with the speed of change. The ability to lead in times of change and guide organizational transformation and/or renewal is amongst the most sought after of modern leadership competencies.

This Course Provides a look at different philosophies and theories on transformational change. Participants will learn how to navigate the various stages of the change process, and how to foster ongoing change.

Not everyone can be a magical inventor or world class entrepreneur, but we can all learn to think differently about the world around us and the problems we see, including those in the workplace. The ability to think in ways which expand the options and produce new answers to old problems is something we can all master.

This Course Guides participants through the specific steps in the Design Thinking process and helps them understand how to maximize their effectiveness at each stage.

Understanding how to create and then use the power of innovative, new ideas to enhance internal processes and develop new products is important, but only one part of the equation. Developing concrete, disciplined, ongoing processes of innovation helps boost the effectiveness of your organization.

This Course Reveals how to put the power of imagination into action as a means to drive business results and improve customer satisfaction.